Privacy policy
MARVRA is committed to protecting your privacy and handling your personal data with care and transparency. This Privacy Policy explains how we collect, use and safeguard your information when you visit our website or interact with us.
Who We Are
Business name: MARVRA
Address: Five Acre, Barnet, London, NW9 5FH
Telephone: +44 7429 989 896
Email: contact@marvra.com
MARVRA is the data controller responsible for your personal data.
Information We Collect
We may collect and process the following information:
- Name, email address and telephone number
- Company name (if applicable)
- Delivery and billing addresses
- Enquiry details, quotation requests and correspondence
- Website usage data (IP address, browser type, pages visited)
- Any information you voluntarily provide via forms or email
We do not knowingly collect data from children.
How We Use Your Information
We use your personal data to:
- Respond to enquiries and quotation requests
- Process sample requests and orders
- Communicate about products, services or updates you request
- Improve our website, services and customer experience
- Meet legal, regulatory or accounting obligations
We only process personal data where we have a lawful basis to do so.
Legal Bases for Processing
Under UK GDPR, we rely on the following lawful bases:
- Contractual necessity : to provide quotes, samples or services
- Legitimate interests : to operate and improve our business
- Consent : where you have opted in to communications
- Legal obligation : where required by law
Marketing Communications
We may contact you with information relevant to your enquiry or professional interest.
You can opt out of marketing communications at any time by contacting us at contact@marvra.com
.
We do not sell your personal data to third parties.
Data Sharing
We may share your information with trusted third parties only where necessary, including:
- Delivery and logistics partners
- Payment processors
- IT and website service providers
All third parties are required to respect the security of your data and process it lawfully.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting and reporting requirements.
Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. While no system is entirely secure, we work to maintain a high standard of data protection.
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
- To exercise your rights, please contact contact@marvra.com
Cookies
Our website may use cookies to improve functionality and user experience.
For more information, please refer to our Cookie Policy.
[Link to Cookie Policy]
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Email: contact@marvra.com
Telephone: +44 7429 989 896
Address: Five Acre, Barnet, London, NW9 5FH